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BBB of Minnesota
and North Dakota
AB Newsletter
January, 2012
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TidBBBits
Monthly News and Information for Our Accredited Businesses
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BBB Military Line
Your BBB will soon be launching a new educational program: BBB Military Line!
We will provide a variety of free resources to our military communities in the areas of financial literacy and fraud prevention.
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Upcoming Events
BBB Member Orientation & Networking Breakfast
February 2, 2012
BBB Focus Luncheon:
BBB Complaints 101
February 9, 2010
Better Business Bureau
2706 Gannon Rd.
Saint Paul, MN 55116
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Follow uson Facebook
and Twitter!
For the most up-to-date news and information, follow us on Facebook and Twitter at www.facebook.com/
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BBB Investigation of the MonthHRC Medical Center, Inc.
BBB Scrutinizes St. Louis ParkHormone Replacement Clinic
In August of 2011, after seeing multiple television ads for HRC Medical Center, Inc. - a St. Louis Park clinic offering bio-identical hormone replacement therapy - BBB "secret shopped" the company to investigate their claims and intake process. Based on the experience of their secret shopper, problems customers have reported at the company's headquarters location and advertising claims which the company has thus far failed to substantiate, the BBB is advising consumers, males and females both, to be aware of potential risks involved with this therapy.
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Order Your 2012 Decals!
Don’t forget to order your free 2012 Accredited Business decals and plaque stickers via the online Shopping Cart on the Accredited Business-Only page at www.thefirstbbb.org/ab-only. Other BBB marketing materials, such as customer cards, lapel pins, and patches are also available.
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Snow or not... the BBB is ready for baseball!
Happy New Year! It's hard to think about baseball with the cold and snow, but warmer days are coming and Spring Training is just a few weeks away. This year, we are pleased to partner again with the Minnesota Twins and offer Accredited Businesses like yours a great opportunity to co-brand your business with the BBB during the 2012 Twins season.
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Tune In! The BBB on TV
As part of our Centennial Celebration, we partnered with Twin Cities Public Television to create, "Decoding the Truth and Trust in Advertising," a 30-minute educational documentary. This piece focuses on the business of advertising, highlights the BBB's local "roots" as well as our continuing movement to build marketplace trust between businesses and consumers. The production will premiere on TPT's Minnesota Channel on Sunday, January 22 at 8 p.m. For future air dates visit TPT's broadcast schedule and to learn more about upcoming Centennial events and programs visit BBBis100.org.
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Upcoming Events:We'd Love to See You There!
BBB Member Orientation & Networking Breakfast
Thursday, February 2, 2012
9:00 – 10:30 a.m.
New and current Accredited Businesses are invited to connect with other local businesses and discover how to take advantage of all the great programs and services the BBB offers to help you build marketplace trust.
Better Business Bureau
2706 Gannon Rd.
Saint Paul, MN 55116
BBB Focus Luncheon: "BBB Complaints 101" by BBB Conciliation Services Department
Thursday, February 9, 2012
11:30 a.m. – 1:00 p.m.
Cost - $15/person; Lunch provided
Learn more about the BBB’s complaint process and how it affects your business. Topics include: handling your first complaint, valid versus invalid complaints, responding to the BBB, rebuttals and how complaints can affect your BBB rating.
Better Business Bureau
2706 Gannon Rd.
Saint Paul, MN 55116
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Better Business Bureau of Minnesota and North Dakota
2706 Gannon Road, St. Paul, MN 55116 • 651-699-1111 • 800-646-6222 • Fax: 651-699-7665
51 North Broadway, Ste. 505, Fargo, ND 58102 • 701-271-2855 • 800-646-6222
355 5th Ave. S., St. Cloud, MN 56301 • 800-646-6222
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